Angie’s List Press Release:
Award reflects company’s consistently high level of customer service
3 Generations Improvements, Inc has earned the service industry’s coveted Angie’s List Super Service Award, reflecting an exemplary year of service provided to members of the local services marketplace and consumer review site in 2014.
“Earning this award for the 3rd straight year is really important to our company as well as our prospective clients. It is true historic proof that our customer service and customer care is on par with the best that this industry has to offer,” stated Vice President Jeremy Owens (the 3rd Generation). “As I have said many times before, customer service is not a decision we have to make or a strategy, it is the only way we conduct our business. Because this is engrained in our entire team, our gracious customers have rewarded us with excellent reviews on Angie’s List and across the internet. Our slogan, ‘It’s not just our home, it’s our legacy’ will continue to be our focus and our marching order!”
Only about 5 percent of siding companies in the Northern California area have performed so consistently well enough to earn our Super Service Award,” said Angie’s List Founder Angie Hicks. “It’s a really high standard.”
Angie’s List Super Service Award 2014 winners have met strict eligibility requirements, which include an “A” rating in overall grade, recent grade, and review period grade; the company must be in good standing with Angie’s List, pass a background check and abide by Angie’s List operational guidelines.
Service company ratings are updated daily on Angie’s List. Companies are graded on an A through F scale in areas ranging from price to professionalism to punctuality.
Angie’s List helps facilitate happy transactions between nearly 3 million consumers nationwide and its collection of highly-rated service providers in 720 categories of service, ranging from home improvement to health care. Built on a foundation of authentic reviews of local service, Angie’s List connects consumers directly to its online marketplace of services from member-reviewed providers, and offers unique tools and support designed to improve the local service experience for both consumers and service professionals.